Frequently Asked Questions
Everything you need to know about your Dearfoams experience, from cozy comfort to shipping and returns.
How do I determine the right size for my Dearfoams slippers?
Most of our slippers come in standard US sizes (S, M, L, XL). We recommend checking our detailed Size Guide on each product page, which includes foot measurements in inches and centimeters to ensure the perfect fit.
Are Dearfoams slippers machine washable?
Yes, many of our styles are machine washable! We recommend washing them in cold water on a gentle cycle and air drying them away from direct heat to maintain the integrity of the memory foam and fabric.
What is your return policy for online orders?
We want you to be perfectly comfortable. If you are not satisfied with your purchase, you can return unworn items in their original packaging within 30 days of delivery for a full refund.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order leaves our warehouse, you will receive a tracking number via email to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer international shipping?
Currently, we ship to addresses within the United States and its territories. We are working on expanding our reach to bring Dearfoams comfort to customers worldwide in the near future.